Not charging

So you have inserted your Minirig 4 charger cable into the Minirig 4 and connected it to a USB power supply. The 4 bar LEDs are not lighting up to show charging as expected:

  1. Firstly, ensure you have pushed the charger cable firmly into the Minirig 4 USB-C socket and USB port.
  2. Please try using a different USB port as the port you are using may be faulty.
  3. Please try using a different charger cable, if your Minirig 4 is now charging it is clear your original charger cable is damaged.
  4. To purchase a new charger cable please go to the accessories page.
  5. Try turning the Minirig 4 on before you insert the charging cable
  6. Remove and rotate the USB-C end of the charging cable 180 degrees before inserting it again
  7. If the Minirig 4 battery is totally flat, it may take some time before it boots up. Please leave it on charge for at least 1 hour.